Ringover : A 100% Cloud communication solution

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails…), designed to enhance your customers’ experience, and maximize your sales.

Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast.

Ringover integrates with over 80 business tools (CRM, helpdesk…), streamlining tasks for increased efficiency.

Management of calls, texts, chat, fax and voice messages

Ringover allows you to make and receive calls from an Internet browser or smartphone application with huge advantages over a traditional fixed line:

• Unlimited incoming and outgoing calls in 60 countries
• Sending and receiving texts, chat, fax and voice messages
• Taking calls from a computer or mobile application
• Instant messaging for quick communication between employees
• Management of availability schedules (opening hours)
• Reception of people with an interactive navigation voice switchboard
• Dashboards and telephony usage reports
• Call integration with your CRM
• Call forwarding to available collaborators

At the office, at home or on the move, your employees always have access to their business line. Choose fixed or mobile phone numbers (per employee) in the United States or abroad and assign them to your employees in a few clicks.

Ringover integrates with your CRM and customer service software

In addition to an API that allows you to use all your data from the Ringover telephony solution, you will also have plug-and-play integrations with Salesforce, Zoho, Pipedrive, Zendesk, Zapier, and Hubspot.

Ringover’s advantages over Skype or a fixed line

• One-click call from CRM or helpdesk
• Automatic call logs
• Access to answering machine messages and conversation recordings from the customer master record.
• Business telephone numbers
• Create accounts and open lines in 5 minutes
• Possibility to call from abroad with a US number
• Possibility to define availability schedules
• Possibility to invite several people into a discussion

Who are Ringover’s customers?

Ringover is a telephony solution for all professionals. It easily replaces a very expensive fixed phone line and provides a lot of features and comfort (mobility in particular). In fact, it is very well suited for freelancers on the move. It is also suitable for very small businesses that want to set up telephone lines for all employees without incurring too many expenses. Telephone exchanges are also Ringover’s customers for low costs and highly successful inbound and outbound call management features.