Mapp Intelligence : Customer Insights and Predictive Analytics

Customer intelligence by Mapp Cloud: Mapp Intelligence

No other platform today can provide this same level of granular customer information and marketing analytics.

Mapp Intelligence transforms customer data into actionable insights and turns those insights into action. Through customer insights, customer journey analysis, smart alerts, and churn prevention, we provide our customers with the most up-to-date predictions of what their customers will do, giving them a head start on the competition. By relying on unified data, AI-generated customer insights, and cross-channel engagement, companies can now build sustainable competitive advantage and long-term customer loyalty.

Key features:

• Real-time customer insights
• Pre-defined AI-based user segments
• Smart Alerts
• Predictive analysis of purchases or shopping cart abandonment
• Analysis of the customer journey and visualization of the shopping funnel
• Recommendation engine
• Dashboard and statistical reports