Surfly : Real-time Collaborative Browsing Solution

Surfly is an innovative co-browsing solution designed for businesses seeking enhanced customer interaction. With seamless integration capabilities, it serves sectors like finance, healthcare, and customer support. Key features include real-time co-browsing, video chat capabilities, and no-download requirements, setting it apart in the market.

What are the main features of Surfly?

Real-Time Co-Browsing

Surfly enables real-time co-browsing, allowing agents and customers to navigate the same webpage simultaneously without downloads. This feature enhances communication and ensures a smoother customer experience.

• View and interact with customer screens live
• Facilitates instant form filling and guidance
• Works with any web-based platform

Video and Voice Chat Integration

Enhance customer interactions with integrated video and voice chat options. Surfly combines visual engagement with verbal communication, making customer support more personal and effective.

• Seamless transition from chat to voice/video
• Improves resolution time with face-to-face conversation
• Works alongside co-browsing functionality

No-Download, Easy Integration

Surfly’s no-download requirement ensures quick setup and easy deployment across various platforms. Its easy integration with existing systems makes it a versatile tool for any business.

• Quick and hassle-free onboarding process
• Compatible with multiple CRM and support systems
• Enhances customer experience without technical barriers