Samanage : IT Management Software

What is Samanage?

SAManage is the smartest and most vetted cloud-based Service Desk. This tool provides best-in-class ticketing and asset management, with auto-discovery, configuration management, risk detection, and impact analysis. This ITIL-certified service desk simplifies Incident, Problem, Change, and Delivery Management. Unmatched automation plus an easy-to-use service catalog, portal & k-base means better time and CSATs resolution. This ITIL-certified service desk simplifies Incident, Problem, Change, & Release Management.

Features of SAManage

• SLA Management,
• Built-in best practices,
• Drag & drop setup,
• Contracts & Licenses,
• Knowledge Base,
• IT Asset Management,
• Self-service Portal.