ClikOdoc : A Digital Platform Simplifying Access to Medical Care

ClikOdoc is a digital platform for booking medical appointments, revolutionizing how patients access healthcare. Launched in 2018 in Martinique, it allows patients to schedule in-person consultations or teleconsultations, while providing healthcare professionals with a comprehensive solution for managing appointments and communicating with their patients. ClikOdoc is designed for healthcare facilities of all sizes, streamlining the patient care journey and optimizing practitioners’ operations.

What are the main features of ClikOdoc?

Simplified online appointment booking

ClikOdoc makes it easy to book medical appointments in just a few steps. Users can search for healthcare professionals by specialty or facility and select the reason and time for their appointment. Once the booking is made, patients receive confirmation and reminders via email, WhatsApp, or SMS.

• Quick search for healthcare professionals by specialty or location.
• Select the reason and time for the appointment based on availability.
• Receive automated reminders for confirmed appointments.

Teleconsultation in just a few clicks

With ClikOdoc, patients can easily book a teleconsultation. Simply choose the teleconsultation option when booking the appointment. The platform provides secure access for remote consultations, with the possibility of receiving prescriptions immediately after the consultation.

• Quick selection of the teleconsultation option during booking.
• Secure connection before the consultation with clear instructions.
• Secure online payment and access to prescriptions in the personal space.

Optimized management for healthcare professionals

ClikOdoc allows healthcare professionals to manage their appointments smoothly. The platform helps practitioners better organize their schedules, avoid double bookings, and improve communication with patients, while reducing time-consuming administrative tasks.

• Optimized scheduling for practitioners with efficient management tools.
• Simplified communication with patients through secure messaging.
• Reduced operational costs through automated administrative processes.

Appointment reminders and follow-ups

ClikOdoc automatically sends reminders to patients to prevent missed appointments and ensure better schedule management. Reminders can be sent through multiple channels, such as email, WhatsApp, or SMS, based on the patient’s or practitioner’s preferences.

• Automated reminders sent to patients to reduce no-shows.
• Notifications via the preferred communication method (email, SMS, WhatsApp).
• Easy management of appointment confirmations and cancellations.

Integrated experience for patients and practitioners

ClikOdoc provides a secure and integrated experience for both patients and practitioners. Patients can access their personal space to manage appointments and retrieve medical documents, while healthcare professionals can track interactions with their patients in real-time.

• Secure space for managing appointments and medical documents.
• Consultation history available for both patients and practitioners.
• Real-time tracking of interactions for better continuity of care.

ClikOdoc transforms healthcare management by simplifying appointment booking, facilitating teleconsultations, and improving schedule management for healthcare professionals. With integrated automatic reminder tools and secure communication systems, ClikOdoc offers a complete solution to optimize interactions between patients and practitioners, while reducing administrative burdens.