H24 CARE : Alleviating Emergency Rooms with Optimal Patient Redirection

H24 CARE is an innovative solution designed to ease the pressure on emergency services by redirecting non-critical patients to local healthcare professionals. With advanced AI technology and strict medical protocols, H24 CARE ensures that each patient receives the right care, in the right place, at the right time.

What are the main features of H24 CARE?

Medical Redirection Protocol

H24 CARE enables the redirection of patients to the most appropriate healthcare facility based on their condition, available medical equipment, and the severity of their symptoms.

• Optimized redirection according to the patient’s health condition
• Care provided by doctors meeting the necessary medical criteria
• Reduced wait times in emergency rooms for non-urgent cases

AI-Powered Medical Pre-Diagnosis

H24 CARE uses artificial intelligence to perform a quick and accurate medical pre-diagnosis, based on a validated medical triage system (FRENCH).

• Rapid identification of patients needing specific care
• Selection of qualified patients based on predefined medical protocols
• Enhanced efficiency in medical triage in emergency situations

Interoperable Medical Scheduling

The solution provides real-time visibility of available appointments with non-scheduled care providers (SNP), streamlining patient care management.

• Fast and simple appointment booking
• Compatibility with FHIR 7 FHL standards for easy integration
• Interoperable tool to adapt to existing medical systems

H24 CARE in Numbers

Since February 2022, H24 CARE has redirected over 750 patients, with an average redirection time of 47 seconds, in collaboration with 60 healthcare centers.

Conclusion

H24 CARE is the ideal solution for reducing the influx of non-urgent patients in emergency rooms, offering swift and appropriate care in local settings. With intelligent tools and effective protocols, patients benefit from better direction, while healthcare facilities are optimized to provide quality service to those in need.