Vivantio : Service Management for the Entire Organization
Vivantio: in summary
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. Integrate with your tech ecosystem to enable greater visibility for agents and more robust, data-driven decision making.
Built on the ITIL 4 framework and fully configurable without code, Vivantio meets each service team’s unique requirements while helping them adhere to best practices. Flexible licensing options – including concurrent licenses – make Vivantio an affordable, full-featured choice for growing organizations.
Vivantio offers:
Ticketing & queues
Knowledge management & self-service portals
Asset management
Built-in CRM
Automation & AI features
Reporting & analytics
Its benefits
- No-code configuration
- Concurrent licenses
- Personal, in-house customer support
- Implementation in weeks
- One, feature-inclusive package
Screenshots
Vivantio: its rates
1 Feature-Inclusive Plan
$59.00
/month /user
Customer reviews about Vivantio
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