Visence : Your new favorite way to interact with SaaS users

Visence enables real-time communication with your users directly via in-app video calls, allowing you to guide them through your product and understand their behaviors and needs. With Visence, you can engage your users in meaningful ways that contribute to product development, improve user autonomy, and identify bottlenecks in your funnel.

Key Features of Visence

Efficient Communication

Help your users get a firm grasp on your product and gain insights into their behaviors and needs through real-time interaction.

• Navigate your product together with users via in-app video.
• Understand user behavior and pain points in real time.
• Provide support at key moments of product use.

Actionable Feedback

Visence allows you to collect valuable user feedback and incorporate it into product development, helping you deliver more tailored experiences.

• In-app surveys and polls to gather user feedback.
• Customer reviews and co-navigation to better understand needs.
• Use user input to drive product improvements.

Impact on User Adoption

Empower your users to become self-sufficient and spot the friction points in your funnel that hinder adoption.

• Identify user journey bottlenecks.
• Improve user engagement and product adoption.
• Provide direct, personalized guidance during the onboarding phase.

Visence helps SaaS businesses create exceptional user experiences by offering real-time, interactive support and actionable insights to refine products.