Trengo : Profit from Every Customer Conversation

Trengo simplifies customer contact by offering an intuitive multichannel inbox and AI-powered conversations, helping businesses improve customer engagement and provide seamless support. Trusted by over 3,000+ customers worldwide, Trengo allows teams to collaborate more efficiently and drive repeat business.

Why Teams Love Trengo

• 50% decrease in response time
• 40% increase in customer engagement
• 70% boost in repeat business

Key Features to Delight Your Team and Customers

• Multichannel Inbox: Manage all your customer conversations in one place.
• Automated Workflows: Reduce manual tasks with automation.
• WhatsApp Business: Engage customers via the world’s most popular messaging app.
• AI Conversations: Provide instant support and automate over 80% of customer interactions.
• Website Chat: Enhance customer experience with live chat.
• Integrations: Seamlessly integrate with your favorite tools.
• Reports & Insights: Track performance metrics and improve team efficiency.
• Team Collaboration: Collaborate easily with your team on customer queries.

Trengo AI: Instant Support Across Channels

Resolve more than 80% of customer conversations automatically with a digital teammate. Create no-code customer journeys in 70+ languages in under two minutes.

Collaborate and Automate

• Reply Faster with Automation: Utilize AI-powered conversation routing, automated replies, and workload balancing for a more efficient team workflow.
• Provide 24/7 Support in Any Language: Automate workflows across email, WhatsApp, and live chats to provide around-the-clock support in 70+ languages.

Data and Insights

• Keep a Pulse on Customer Happiness: Show stakeholders how customer support drives revenue and repeat business, while maintaining high levels of customer satisfaction.