OroCRM : Open Source CRM Software

OroCRM helps companies optimize their relationship with customers and accelerate their development.

What is OroCRM?

OroCRM is a flexible and complete open source software. The solution is based on the idea that today’s companies need a CRM that is based on their business needs. This solution suits companies of all sizes and industries: from SMBs to large multinational corporations.

What does OroCRM do?

This open source CRM is designed to:

• Improve productivity,
• Manage customer accounts,
• Automate field service,
• Streamline marketing campaigns,
• Optimize workflows,
• Conduct thorough reporting,
• Create customer and lead segments

OroCRM enables companies to build lasting relationships with customers and dramatically increase sales.

Who is OroCRM for?

For sales teams and managers

• Monitor and analyze every phase of the customer experience
• Seize opportunities
• Analyze customer wins and losses to get accurate predictions about the company’s sales pipeline

For marketing teams

• Create segmented marketing campaigns: by location, industry, customer type and more

For customer service departments

• Organize all customer information in a single view: support tickets, orders, customer interactions and exchanges, and more. This means that customer service teams can always be prepared to provide the best service to each customer.